Order and delivery process

The mission of our company is to serve medium size import and wholesale customers whom are looking for different kind of flowers in larger amounts from our farm. Therefore, our policies include a minimum quantity of 2000 stems per shipment-order.

New customers need to contact us by telephone or email. Once we have your company details we will send you our variety and price list FOB Quito, in USD.  Part of our service includes finding the best possible transport to international airport of your choice. After we receive your complete order we prepare a pro forma invoice, which indicates the flowers that will be send and the costs that are involved.

This pro forma invoice can be FOB Quito or C&F airport of your preference. We kindly ask to wire the prepaid amount to our US bank account and send us a copy of the wire transfer, deposit or any other transaction.

Once we receive your confirmation, we proceed with an airline reservation and we start preparing your order as requested. Usually flowers are shipped to destination one day before flight departure in order to guarantee our customer a fresh quality product. Our staff makes a quality control, both, at the farm as in the cargo agent cold rooms nearby the international airport.

Last stage involves taking care of your shipment and tracking. We will send all the documents you require such as Invoice, Form A, Phytosanitary Inspections, MAWB (Master Airway Bill), etc., to clear the flowers from customs. In case you need any special documents or additional paper work we will arrange these and advice you as well. All the above mention will be sent together with the flowers inside the boxes and a full copy via email. Once the flowers arrive to you, we are confident on having delivered an excellent quality product, gaining your satisfaction and long term trust.

Thank you for choosing Rozen Valley products.

Prepare to be inspired…

Bellavista, Manuel Maria Borrero
# 62 y Abel Gilbert

(+593) 2 5103870
(+593) 2 5103871

USA Direct: 786-46 ROZEN
US/CA: 1800-282-0753
Rozen Valley Fan Page
Google + page
Rozen Valley On Twitter
Contact us:
Copyright © 2013 ROZEN VALLEY S.A. All rights reserved. Design by bingArt   |
Order & Delivery
[home][flowers][about us][contact us][farm][order][partners]